Billion Star Express Tracking
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Company Overview
Billion Star Express manages intercity passenger transport with scheduled routes across multiple destinations. Passengers monitor bus locations using digital tools tied to booking IDs. Teams handle inquiries through telephonic support and online forms during operational hours. Customers submit concerns via web portals for prompt resolution by service agents.
The company coordinates vehicle maintenance, driver assignments, and route adjustments digitally. Third-party platforms compile traveler evaluations on punctuality, comfort, and service quality. Travelers retrieve updates on delays or cancellations through website notifications. Staff process reimbursement requests for disrupted trips after verifying claims. Regional offices oversee compliance with transportation regulations and safety protocols.
Services
- Location tracking via website tools using reservation codes.
- Telephone hotlines for immediate trip-related inquiries.
- Digital platforms for lodging complaints and checking resolution status.
- Fare reimbursement for verified service disruptions.
- Publicly accessible timetables for route planning.
- Passenger reviews accessible through external forums.
Contact
- Phone Number +60 11 1066 1111
- Email Address [email protected]
- Company Address Gerai 8, Terminal Bus Sungai Nibong, Jalan Sultan Azlan Shah, 11900 Penang, Malaysia