Airways Courier Transport Tracking

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Airways Couriers Customer Service

CITY:   Banglore

Phone Number:    080-46525252 Till 100 Lines / 080-41237975

Email address:    [email protected]

Head Office:   # 37/11, AIRWAYS HOUSE, 2ND CROSS, MEANUE AVENUE ROAD BANGALORE- 560042.

Main Website: https://airwayscourier.co.in/

Similar Courier: Superfast Express Courier Tracking

Airways Courier Logistics India

It is one of the largest Indian companies in the Express industry and is credited with pioneering the franchisee concept for the courier industry in India. They boast the largest franchisee network, with headquarters in Bangalore and 5 Zonal Offices across major cities. Currently serving around 8736 Pincode areas and supported by 673 offices, including branches and hubs, they have over 2,000 franchised outlets. 

Their service network extends globally, providing services to worldwide destinations through their branches and international associates. They are committed to attracting, developing, and retaining a diverse workforce, continuously strengthening their HR practices to create a knowledge-driven work environment with equal opportunities for all employees. 

They focus on ongoing training programs and developmental initiatives to foster a high-performance work ethic. The organization aims to nurture employees who are open to exploring new options and gaining exposure across different sections and teams within the company, fostering a larger perspective. 

It goes beyond the traditional “pay for service” policy, demonstrating its commitment to customer satisfaction through special services like diplomatic deliveries and dedicated customer support. Their approach reflects a dedication to excellence and innovation in the courier industry, setting them apart as a leader in the field.

Services

Diplomatic Service

They offer a Diplomatic Service wherein franchisees in remote areas take responsibility for deliveries, minimizing the risk of delays and ensuring timely delivery of goods.

Customer Support and Services

Recognizing the importance of customer care in the service industry, they prioritize addressing customer concerns promptly and effectively. Their policy revolves around identifying customer problems and utilizing available resources to solve them.

Best Courier Service

They offer top-notch courier services utilizing Air Express, Surface, and Cargo modes to ensure efficient delivery.

Catering to Valuable Clients and Customers

Their services are tailored to meet the needs of valuable clients and customers, ensuring personalized attention and prompt delivery.

Nationwide Delivery

They provide delivery services to any part of the country, regardless of the size or shape of the package, ensuring comprehensive coverage.

Tracking and Transparency

They provide advanced tracking systems that allow customers to monitor the status and location of their shipments in real time. This transparency ensures peace of mind and enables customers to plan accordingly.

Customized Solutions

They understand that every customer may have unique needs and requirements.

Efficient Logistics Network

With a vast network of branches, hubs, and associates both domestically and internationally, Airways Courier ensures efficient and timely delivery of shipments to even the most remote locations.

Environmental Responsibility

They are committed to environmental sustainability and offer eco-friendly shipping options, such as carbon-neutral delivery services or packaging materials made from recycled materials.

Value-added Services

Apart from basic courier services, Airways Courier may offer value-added services such as warehousing, distribution, or reverse logistics, providing comprehensive solutions for businesses’ supply chain needs.

Values of Airways Courier

Customer-Centric Approach

• Prioritizing customer satisfaction and addressing their needs with utmost care and attention.

Innovation

• Constantly seeking innovative solutions to improve services, enhance efficiency, and meet evolving customer demands.

Excellence

• Striving for excellence in service delivery, operational efficiency, and customer experience.

Diversity and Inclusion

• Promoting diversity and inclusion within the workforce, fostering an environment of equality and respect.

Environmental Responsibility

• Demonstrating commitment to environmental sustainability through eco-friendly practices and initiatives.

Teamwork

• Emphasizing collaboration, mutual support, and shared goals among employees to achieve success.

Continuous Improvement

• Pursuing ongoing learning and development to adapt to changes in the industry and continuously improve services.

Community Engagement

• Engaging with and giving back to the community through various social responsibility initiatives.

Accountability

• Taking responsibility for actions and outcomes, both individually and as an organization, to uphold trust and reliability.