Compasia Tracking

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Company Overview

Businesses utilize tracking tools developed by a Malaysian firm to monitor device trade-ins and shipments. The company operates a platform that connects users with order status updates through reference numbers. Their system compiles data from shipping partners, allowing customers to trace products like smartphones via centralized interfaces. Clients assess delivery timelines and resolve discrepancies using automated alerts. Teams streamline communication by sharing unified tracking details across departments.

By gathering information from multiple carriers, the software simplifies status checks for cross-border deliveries. Users instantly receive notifications about shipment progress or delays, enabling timely follow-ups. The platform integrates with e-commerce systems and retail inventory databases to synchronize order fulfillment data. Customers manage iPhone trade-ins, repairs, or purchases digitally while tracking physical item movement. Support teams address concerns via multiple channels, including in-person assistance at partnered stores.

The organization emphasizes transparency amid occasional customer complaints regarding service delays or miscommunication. Public forums feature mixed reviews, highlighting both efficient resolutions and challenges. Developers refine tools based on feedback to improve shipment accuracy. Third-party logistics providers feed data into the platform, which avoids direct handling of physical deliveries. Retail partners leverage the system to coordinate device pickups or returns at locations like Sunway Pyramid.

Services

  • Order Tracking: Provides real-time updates using reference numbers for shipments and trade-ins.
  • Device Management: Facilitates iPhone and gadget trade-ins, repairs, and warranty checks.
  • Customer Support: Addresses inquiries via hotlines, email, and physical store counters.
  • E-commerce Integration: Syncs online orders with logistics partners for status visibility.
  • Compliance Reporting: Automates documentation for cross-border shipments and warranties.

Contact

Phone Number:

  • +603 7931 3417
    Note: This is the main business line for CompAsia Sdn. Bhd.

Email Address:

Head Office Address:
Unit 2.02, Level 2, Wisma Academy
No. 4A, Jalan 19/1
46300 Petaling Jaya
Selangor, Malaysia