Falcon Courier Transport Tracking

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Falcon Couriers Customer Care

CITY:  Mumbai

Phone Number:  +91 22 4002 5639 / 40 / 41

Email address:   [email protected]

Head Office:  3, Saifi Bldg., Ground Floor, 22-24-28, Raghunath Dadajee Street, Fort, Mumbai – 400 001

Main Website Link: http://falconcourier.net/

Similar Courier: Vasu Logistics Courier Tracking

Falcon Courier Logistics India

It was established in 1988 and operates with a seasoned team dedicated to meeting the exacting needs of customers. With a robust domestic network spanning India through their branches and franchisees, They’ve honed expertise in systems and processes, instilling confidence in clients for safe and punctual deliveries.

The management, comprising a Board of Directors, is bolstered by Regional Managers, Branch Managers, Operations in charge, and Client Servicing Personnel. At their Mumbai Head Office, Mr Richard D’souza and Mr Bhuvnesh Sharma lead the helm as Directors.

With a robust domestic network comprised of branches and franchisees spread across India, They’ve cultivated a reputation for reliability and punctuality. This reputation is backed by their patent competence in systems and processes, ensuring the safe and secure delivery of parcels and cargo entrusted to them by their discerning clientele.

Under the leadership of their Directors, Mr Richard D’souza and Mr Bhuvnesh Sharma, alongside a dedicated management team including Regional Managers, Branch Managers, Operations In-Charge, and Client Servicing personnel. Their commitment to the principles of Speed, Safety, Reliability, and Economy underscores every aspect of their operations, driving them to continually raise the bar in meeting and exceeding the expectations of their valued customers and partners.

Falcon Courier Services

Premium

It guarantees swift delivery within a specified timeframe to selected cities across India, utilizing the efficiency of passenger flights departing the next day morning.

Bulk Letters

Ideal for bulk dispatch of lightweight documents to major Indian cities, this service offers flexibility in delivery times. It’s perfect for non-urgent materials like circulars, statements, and leaflets. While it ensures cost-effective delivery, hard copy acknowledgements are not provided.

Cargo

Geared towards heavy shipments of printed matter and materials, this service ensures prompt door-to-door delivery within India.

Surface

This service combines cost-effectiveness with reliability for less urgent yet heavy-weight shipments.

International Courier Service

It offers seamless international shipping solutions, connecting businesses and individuals across borders. With efficient logistics networks and partnerships, the company ensures timely and secure delivery of parcels and documents to destinations worldwide.

Special Handling Service

For delicate or sensitive shipments requiring extra care, it provides special handling services. This includes specialized packaging, temperature-controlled transportation, and handling procedures to ensure the safe and secure delivery of fragile or high-value items.

Customized Solutions

Recognizing that every client has unique shipping requirements, it offers customized solutions tailored to individual needs. From personalized delivery schedules to specific packaging and labeling requirements, the company adapts its services to meet the diverse needs of its clients.

Track and Trace

It provides a comprehensive track and trace system, allowing customers to monitor the status and location of their shipments in real-time. With advanced tracking technology and online platforms, clients have full visibility and control over their deliveries from pickup to final destination.

Value-added Services

In addition to standard shipping services, It offers a range of value-added services to enhance the customer experience. This includes insurance coverage for shipments, document handling and processing, and customs clearance assistance for international shipments, ensuring a seamless and hassle-free shipping experience.

Values

Customer-Centric Approach

It prioritizes the needs and satisfaction of its customers above all else. Every service and operation is geared towards meeting and exceeding customer expectations.

Reliability

The company prides itself on being a trusted partner for its clients.It ensures dependable and consistent services, delivering parcels and cargo safely and on time, every time.

Safety

Safety is paramount in all operations. It adheres to strict safety protocols and standards to ensure the protection of both personnel and cargo throughout the delivery process.

Efficiency

It is committed to efficiency in all aspects of its operations. From streamlined processes to optimized routes, the company strives to maximize efficiency without compromising on quality.

Innovation

Embracing innovation is key to its success. The company continually explores new technologies and strategies to enhance its services, stay ahead of the competition, and better serve its customers.

Integrity

It operates with the highest level of integrity and ethical standards. Honesty, transparency, and accountability are foundational principles that guide all interactions and decisions within the company.

Continuous Improvement

It is dedicated to ongoing learning and improvement. The company actively seeks feedback, evaluates performance, and implements necessary changes to enhance its services and operations.